TERMS AND CONDITIONS
Penrhyn Books / penrhynbooks.com
83 Five Ashes Road
Chester CH4 7QS
+44 (0)1244 679 238
When buying from penrhynbooks.com, please make sure that you are looking at a live page, NOT a cached version (just click your browser's Refresh/Reload button a few times).
HOW TO PAY (Paypal, Bank Transfer, Cheque)
All transactions are in £ (Pound Sterling).
Penrhyn Books accept credit and debit card payments via PayPal.
All card payments to Penrhyn Books are handled securely by PayPal.
PayPal accept payment by Visa, Visa Debit, Electron, MasterCard, Solo and Switch/Maestro UK. Payment will be debited from your card or account before the despatch of the goods you have purchased. Upon processing a transaction, PayPal will issue you with an electronic transaction receipt which will be sent to the email address you provide.
Penrhyn Books does not hold your credit or debit card details as all card data is processed securely by PayPal.
When entering credit card details please make sure your information is correct. The invoice address must be the address where the card is registered. This is a security feature put in place by the credit card companies to make online shopping safer for both the customer and the retailer.
We also accept bank transfers (either via PayPal or directly via penrhynbooks.com) and also cheques.
If your selected payment option is 'Bank Transfer' or 'Cheque' at checkout you will receive an email from us within 3 working days containing our bank details and postal address.
PLEASE NOTE: Orders will automatically be cancelled if cheques don't arrive or bank transfers are not confirmed by our bank within 14 days of date of invoice (email notification with our bank details)!
For all other enquiries please contact us at firstname.lastname@example.org.
We aim to despatch stock items within 3 working days. All products will be shipped as soon as possible and will be delivered worldwide within 3 weeks. Deliveries are subject to credit clearance and availability of stock. We will inform you by email when items are despatched. All goods are subject to availability and may be changed at any time.
If your order cannot be fulfilled you will be offered an alternative or given a full refund. Penrhyn Books will contact you to arrange this via email.
Due to the current political climate, additional security checks are taking place in many countries. This may result in a small delay to the delivery of orders to certain countries.
IMPORTANT: Customs and duty
Please note that all shipments to destinations outside the European Union may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
IMPORTANT: Risk of loss
All items purchased from penrhynbooks.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Lost or Damaged Goods
In the event that any goods are lost or damaged in transit please contact us immediately either via email at email@example.com or by telephone on +44 (0)1244 679 238.
In the case of non-delivery please wait 14 working days from the date of your 'your order has been despatched' email in case it has been delayed. In case of goods received damaged or faulty please retain the goods and contact us within 14 days of receipt, whereupon we will arrange for the damaged or faulty goods to be exchanged or we will provide a refund of the cost of the goods.
penrhynbooks.com is committed to providing the best customer service available. If you are not happy with your order simply return the goods to us in their original condition within 14 days of receipt. Upon product return we will refund your purchase amount excluding shipping costs for sending goods back to us. Please ensure that you send returned goods back using recorded delivery. We cannot accept responsibility for loss or damage to goods in transit that are being returned to us. Please include the receipt and a note saying who you are and why you return the good(s). Send this all to us at the address above.
Penrhyn Books comply fully with the Data Protection Act 1998. The data controller is penrhynbooks.com. Penrhyn Books will not export your data outside the EU. Your data will only be used to send information regarding Penrhyn Books.
TERMS AND CONDITIONS OF USE
By viewing the Penrhyn Books website, or referred to as "penrhynbooks.com" the user is deemed to consent to all terms and conditions set out below. If you have any questions regarding the terms and conditions, you should contact the webmaster.
Penrhyn Books ("the Company") reserves the right at all times to vary, change, alter, amend, add to or remove any of these items. By browsing the website you accept that you are bound by the current terms and conditions and notices and we therefore recommend that you check these each time you visit the site.
The content available through the website is the sole property of Penrhyn Books or its clients and contributors and is protected by patent, copyright, trademark and other intellectual property laws.
The user may access any part of the site and download or copy material (by printing off individual pages on to paper) or download material onto disc (but not on to any server or other device connected to a network) for personal non-commercial use only. Penrhyn Books shall retain the copyright in such material or where the material has been licenced to the Company, by the rights owners of the material.
You may not remove any copyright, trademark or intellectual property notices contained in the original material from any material downloaded or copied from the website.
Copying, distributing or any use of the materials contained on the website for any commercial purpose is prohibited.
You may not create a database by systematically downloading substantial parts of the website.
The content of the website is for general information only and does not constitute any form of advice or recommendation upon which a specific decision should be made. Penrhyn Books has done its best to ensure the accuracy and currency of the materials contained on its website but excludes any warranty express or implied as to quality, accuracy, timeliness, completeness or fitness for a particular purpose of the material contained this website. The Company will not be liable for any claims, penalties, loss, damages or expenses arising from the use or the inability to use the website or from any unauthorised access or alteration to the website [by a third party].
Penrhyn Books accepts no responsibility for loss or damage that may arise from reliance on information or advice contained on its website.
Penrhyn Books website includes links to external websites. These links are provided to help you find additional information quickly and easily. Penrhyn Books accepts no responsibility for the content of these websites and specifically excludes to the fullest extent permitted by law all liability that may arise with respect to or as a result of such material causing damage, costs, injury or financial loss of any kind.
These terms are not intended to confer any benefit on a third party under the provision of the Contracts (Rights of Third Parties) Act 1999.
Any rights not expressly granted herein are reserved to Penrhyn Books.
Penrhyn Books reserves the rights at any time to suspend or terminate your access to or use of the website.
These Terms & Conditions of use shall be construed and interpreted in accordance with English law. The courts of England shall [subject as set out in clause 15] have exclusive jurisdictions in relation to any claim, dispute or other matters arising therefrom.
For the exclusive benefit of Penrhyn Books, it shall retain the right to bring proceedings in the Courts of the country of residence of any user of the website.
We may intercept and monitor all communications with Penrhyn Books.
If any provision of these terms and conditions is found to be invalid by any Court having competent jurisdiction, the invalidity of that provision will not effect the validity of the remaining provisions of these terms and conditions which shall continue to have full force and effect.
The failure by Penrhyn Books to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that right or remedy.